Step Up's Mentoring App Orientation

Thank you for being a part of our Mentoring App! Mentors and Mentees can find helpful next steps below to make the most of your experience.

Haven't received your invite to join the Mentoring App? Join below.

Join the Mentoring App

Mentors

In the Mentoring App, we invite mentors to provide insight and advice to aid in the mentee’s personal and professional development. Get started with our orientation video, then learn more about our Community Guidelines and FAQs below.


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Young Adults (Ages 18-29)

In the Mentoring App, we invite mentees to take the lead in their personal and professional development. Get started by watching the orientation video, then learn more about our community guidelines and FAQs below.

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Mentoring App Guidelines + FAQs

The Mentoring App is made up of Step Up members and young adults who want to connect, learn, and grow through meaningful mentorship. We wish to create an environment that allows these connections to thrive through respectful, kind, and safe interactions. In being a part of this community, you are agreeing to our community guidelines.

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Step Up Power Skills

Forge new connections and grow personally and professionally through Step Up Power Skills:

  • Internship/Job Search + Application Process
  • Navigating Workplace Culture
  • Strategic Career Planning
  • Life + Career Satisfaction

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Mentoring App Orientation

Check out our Mentoring App Orientation video, then see below for helpful FAQs!

I’m in the Mentoring App – what should I do next?

  • If you haven’t already, download the MentorPro App or visit via the web at mentor.mentorpro.com 
  • Create your profile and include a bio that shares more about you! 
  • Add your availability, which Young Adults will use to start scheduling a flash mentorship session with you.
  • Complete the Mentor Training required course in the MentorPro Academy section of the community.
  • Once you finish your profile, you will now be available as a mentor in our Step Up's Mentoring App.

Access the Mentoring App

When will mentorship begin?

  • Within no time, a mentee will reach out to you looking for flash mentorship.
  • We ask our Young Adults to take the lead in starting this connection and using your availability to plan a time to meet. You will need to be the one to schedule the meeting on the platform.
  • Set a goal for this session ahead of the meeting using your personal goals or one of our four Power Skills (learn more about these below!).
  • Flash mentorship meetings are for as-needed mentorship moments that provide help focused on a specific goal on your own schedule!
  • After the call, you can send items from the resource hub that may benefit your mentee based on your conversation.
  • Then, be ready to do it all over again!

Thank you again for investing your time and energy into the Step Up's Mentoring App!

What are some tips for using the Mentoring App?

  • Turn on notifications in your MentorPro app.
  • Check the app often to stay on top of any new messages from mentees.
  • Keep your availability up to date.
  • If you are using the web version, bookmark the site.
  • Keep in mind that although we ask mentees to reach out and schedule the flash mentorship meeting, the mentors are the ones who need to set the meeting in the app.
  • You currently cannot message while in the session (we’re working on it!), so prepare and send any materials or resources ahead of time.
  • Mark a reminder on your personal calendar so you don’t miss your call.

Note that MentorPro was created for colleges and universities, and you will see language focused on that. Step Up recognizes there are many paths to success, and we support what that means for you.

Young Adult Mentoring App Orientation

Check out our Mentoring App Orientation video, then see below for helpful FAQs!

I’m in the Mentoring App – what should I do next?

  • If you haven’t already, download the MentorPro App or visit via the web at mentee.mentorpro.com
  • Create your profile and include a bio that shares more about you! 
  • Set goals for your personal and professional development.
  • Complete the Mentee Best Practices required course in the MentorPro Academy section of the community.
  • Once you finish your profile, you will now be ready for mentorship in our Step Up Mentoring App.

When will mentorship begin?

  • Right now! Once you are in the platform, you can start connecting.
  • We ask our Young Adults to take the lead in starting this connection- aka YOU send the first message! Use the mentor’s availability to plan a time to meet. The mentor will then send a meeting invite.
  • Set a goal for this session ahead of meeting - use your goals or one of our four Power Skills (learn more about these below!).
  • Flash mentorship meetings are for as-needed mentorship moments that provide help focused on a specific goal on your own schedule!
  • Then, be ready to do it all over again!

Thank you again for investing your time and energy into Step Up's Mentoring App!

Do you have more tips?

  • Turn on notifications in your MentorPro app.
  • Check the app often to stay on top of any new messages from mentors.
  • If you are using the web version, bookmark the site.
  • Keep in mind that although we ask mentees to reach out and schedule the flash mentorship meeting, the mentors are the ones who need to set the meeting in the app.
  • You currently cannot message while in the session (we’re workin’ on it!), so prepare and send any materials or resources ahead of time.
  • Mark a reminder on your own personal calendar so you don’t miss your call.

Note that MentorPro was created for colleges and universities, and you will see language focused on that. Step Up recognizes there are many paths to success, and we support what that means for you.

What are the Step Up Power Skills?

Internship/Job Search + Application Process

Empower your career journey! Dive into the Internship/Job Search + Application Process to master every step. Flash mentoring here will focus on:

  • Search + Application Process: Craft compelling resumes and impactful LinkedIn profiles, craft persuasive cover letters, excel in interview preparation, and skillfully uncover opportunities. Learn the art of confidently accepting offers.
  • Networking + Relationship Building: Immerse yourself in the art of networking and relationship building, both in real life and the virtual world. Learn to sustain invaluable connections, secure impactful mentors, and forge strong bonds with professors, advisors, and like-minded peers.

Strategic Career Planning

Unlock your career potential! Explore dynamic topics such as:

  • Skills + Mindsets for Goal Attainment: Master the art of goal setting and action planning, enhance critical thinking and problem-solving abilities, and conquer obstacles with resilience.
  • Seeking Opportunities for Growth: Propel your career advancement, embrace continuous professional development, nurture a growth mindset, and overcome imposter syndrome..

Life + Career Satisfaction

Enhance your life and career satisfaction! Discover the art of:

  • Making Informed Career Decisions: Learn to assess your abilities accurately, pinpoint your ideal job, explore diverse career paths, and align your values for a fulfilling life and career.
  • Work/Life Balance: Discover self-care strategies, cultivate healthy habits, and master the delicate balance to prevent burnout.
  • Financial Responsibility:Learn to decode financial documents, build credit, craft effective budgets, and establish strong banking relationships.

Navigating Workplace Cultures

Elevate your workplace prowess + maximize your personal efficiency with flash mentoring on:

  • Workplace Fundamentals: Master appropriate business attire, boost your technology literacy, finesse email etiquette, and navigate the nuances of remote and in-person best practices.
  • Self + Time Management: Master organizational skills, refine time management techniques, effectively handle academic stress, and empower self-management strategies.
  • Finding Your Professional Voice: Immerse yourself in the art of effective communication, adeptly giving and receiving feedback, advocating for yourself in the workplace, and excelling in teamwork.

Mentoring App Guidelines

  1. Mentorship first: Refrain from sharing offensive posts, links, or images, spam, advertising, self-promotion or copyright-infringing materials, and keep conversations focused on mentorship and the goals decided on for the meeting.
  2. Connect in a flash: Flash mentorship is about single one-on-one interactions with a specific goal. Please be mindful of your mentor or mentees time by keeping your interactions to your intended meeting, and any additional communication must be agreed upon together.
  3. Be kind: Interact positivity and create a safe + brave space for all community members. Our community comes from all walks of life, so welcome all as they are and encourage everyone to be their most authentic self. We will have no tolerance of bullying, hate-speech, abusive language or harassment. Any member who is unkind in these ways will be subject to removal from our Mentoring App.
  4. Show up: While connecting with a mentor or mentee, don’t ghost! Continue to communicate, and if you need to step away from mentorship, please let them know. When you have a meeting planned, please attend that meeting ready and on time. If a conflict arises and you are unable to attend your mentorship meeting, notify your mentor or mentee at least 12 hours in advance. Continuous no-shows will be subject to removal from our Mentoring App.

Please note: Any person participating in bullying, hate speech, or harassment can be removed from the app. Please report any bullying, hate speech, or harassment to Step Up staff member Raven Barrett at raven@suwn.org.

Frequently Asked Questions

What happens if I violate the community guidelines?

Any person participating in bullying, hate-speech, or harassment can be removed from the Mentoring App at any time at the discretion of Step Up staff.

What do I do if I see someone harassing, bullying, or violating the community guidelines?

Please reach out to Raven Barrett at raven@suwn.org with the person's first and last name and a screenshot of the issue. Thank you for helping us keep this a safe + brave space for all.

What should I do if my mentor or mentee is non-responsive?

Be patient – not every user may check their messages every day! If you go more than 4 business days without hearing back from your mentor or mentee, please reach out to Step Up Mentor in the app or email Mentoring App Manager Raven Barrett at raven@suwn.org.

What if I have issues with a mentor or mentee?

If you encounter any issues with your mentor or mentee, please flag the profile or message that is causing concern by sending the person's first and last name and a screenshot of the issue to Raven Barrett at raven@suwn.org. Once flagged, our team will review the situation and take appropriate action. In the meantime, discontinue communication with the individual. If the situation escalates, please notify us as soon as possible We prioritize the safety and well-being of our users and are here to assist you. If you have any further concerns or need additional support, please don't hesitate to reach out to Raven Barrett.

Is there training for mentors?

Yes! We have the mentorship onboarding lesson with resources and tips for being the best mentor you can be. You can find this Mentor Training in the MentorPRO Academy section. You can also view our Mentor Training video series on our YouTube here.

 What should I do if I receive spam or unsolicited messages?

Please reach out to our Mentoring App Manager, Raven Barrett (raven@suwn.org), who can assist in addressing the situation and provide further guidance on how to handle such instances. By flagging the message and contacting Raven, we can work together to ensure a safe and enjoyable experience for all community members.

Can I invite my friends or colleagues to join the Step Up community?

Absolutely! We encourage you to invite your friends to join Step Up's Mentoring App. Our community is open to anyone who identifies with girlhood, and we warmly welcome new members. If you know individuals who could benefit from our mentorship program, please extend the invitation to them. Remember, mentees are aged 18-29, while mentors are aged 29 and above. Together, we can create a supportive and empowering space for personal and professional growth. Share this webpage with anyone interested in learning next steps to get involved.

Is there an age restriction to this program?

Yes! We only allow Young Adults 18-29 as mentees. While Step Up's Mentoring App is primarily designed for individuals aged 18 and above, we also have exciting programs tailored for teenagers. If you're between the ages of 14 and 18, we encourage you to visit our Mentoring Programs page to explore our teen offerings. These programs offer valuable resources, mentorship opportunities, and a supportive community specifically created for your age group. We believe in empowering individuals at every stage of their journey, and we invite you to learn more about our offerings designed specifically for teenagers.

What if I have a specific question that is not listed here?

Please reach out to Raven Barrett at raven@suwn.org for any specific questions or support. 

Disclaimer on Health Information Shared

The information provided is for general informational purposes only and should not be considered professional health or medical advice. Our organization, Step Up, does not endorse or claim any responsibility for the accuracy or reliability of the information presented. Always consult with a qualified healthcare professional for personalized advice and treatment.

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